Rosedale Care Home
Service User Feedback
Rosedale prides itself on a compassionate and person centred approach to care. Here is a selection of feedback from our service users:
"I will always be grateful that mum spent her last days at Rosedale. I do not believe I could have found a better or more caring home." - Resident's Daughter
"Rosemary manages the home as if it is an extension of her own family, and this gives Rosedale a real sense of warmth and happiness." - Resident's Daughter
"Being an experienced nurse, my sister a sonographer and my husband a doctor, we are the harshest of critics of healthcare, particularly when a loved one is involved However we all agree whole-heartedly that the care, love and support our mum was given from the first day to her last at Rosedale was exceptional and exemplary."
- Resident's Daughter (Practice Nurse)
"The care at Rosedale is overwhelmingly good. A wonderful, caring, happy home where individuals really do come first"
-Resident's Daughter and Doctor
"I have nothing but praise for the team at Rosedale, and it is the manager's personal commitment and resident centred ethos that creates such a caring home"
- Resident's Son
"I am very well looked after and very happy at Rosedale. The carers are all so friendly and kind"
- Resident in Rosedale
"Words can not express my thanks for the care that was given to my beloved dad. The team made him laugh again." - Resident's Daughter
"I left the meeting with confidence in the fact that my Mum's best interests and well being are being taken care of in dignified and compassionate manner. I am very happy that she is safe and secure at Rosedale which gives me peace of mind"
- Resident's Daughter
"Rosemary & Adelindo are always so friendly and helpful and go out of their way to ensure that their residents are comfortable, content and have everything they need. Nothing is too much trouble for them."
- Resident's Daughter
"I would like to thank Rosemary and every staff member at Rosedale, they really were so kind and have definitely inspired me. I was so supported and so pleased I could be a part of the excellent care that is given. I learnt such a lot that I will take forward into my own nursing career."
- Health & Social Care Apprentice
"Rosedale was wonderful and exceeded all of our expectations. You hear such horror stories about care homes, but they obviously have never come across Rosedale!"